Terms and Conditions -

Last updated: [27-05-2025]

Welcome to Brandmind (“we”, “us”, or “our”). These Terms and Conditions (“Terms”) govern your use of our website [www.brandmind.co.za] and the purchase of goods from our online store. By accessing or using our site, you agree to be bound by these Terms.

1. Use of the Website

You must be 18 years or older to use this website or purchase products. You agree to use the site for lawful purposes only and not to engage in any activity that interferes with its operation. By using our website, you agree to the current version of these Terms and Conditions. We reserve the right to update or modify these terms at any time. Continued use of the website following any changes constitutes your acceptance of those changes.

2. Product Descriptions and Images

We strive to ensure that all product descriptions and images on our site are accurate and up to date. However:

- Product images are for illustrative purposes only.

- While we make every effort to display products as accurately as possible, actual products may vary slightly in colour, size, texture, or packaging.

- Variations may occur due to differences in screen display, lighting during photography, or supplier changes.

By purchasing from our store, you acknowledge and accept that products may not be identical to the images shown but will be substantially similar.

3. Pricing and Payment

All prices are in South African Rand (ZAR) and include VAT unless otherwise stated. Prices may change without notice. We accept various payment methods, which are securely processed through trusted third-party providers. Orders will only be processed upon successful payment.

4. Delivery and Shipping

We deliver within South Africa. Delivery times and costs are specified during checkout. Although we strive to meet stated delivery times, delays may occur due to unforeseen circumstances. Risk in the goods passes to you upon delivery.

5. Returns and Refunds

We comply with the South African Consumer Protection Act. As these are customized products, we will not refund or return for instances other than those stated in our refunds and returns policy.

6. Intellectual Property

All content on this website, including text, images, logos, and design, is our property or licensed to us and is protected by intellectual property laws. You may not reproduce or use any part of the site without our express written permission.

7. Privacy Policy

We respect your privacy and process your personal information in accordance with the Protection of Personal Information Act (POPIA). Please refer to our [Privacy Policy] for more details.

8. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, or consequential loss or damage resulting from the use of our website or purchase of products. We make every effort to ensure the information on our site is accurate and up to date, but we do not warrant that it is error-free or complete. BrandMind is not liable for any damages arising from the use or inability to use the website or from any inaccuracies or errors in the content.

9. Governing Law

These Terms are governed by the laws of the Republic of South Africa. Any disputes arising will be subject to the exclusive jurisdiction of South African courts.

10. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the site after any changes constitutes your acceptance of the revised Terms. All content on this website, including but not limited to product descriptions, pricing, and availability, is subject to change without prior notice. While we strive for accuracy, BrandMind reserves the right to correct any errors, inaccuracies, or omissions at any time. This includes correcting pricing errors, updating content, or modifying policies.

11. Right to Refuse Service

BrandMind reserves the right to refuse service to any individual or entity at our sole discretion, without obligation to provide a reason.